Popular Articles
TextHelp - Read & Write is freezing or unresponsive
Problem A customer using Read & Write experiences problems with software freezing or becoming unresponsive. Resolution If Read & Write is currently running please close Read&Write. Right click Start button then choose Run in the menu or press ...
Activation wizard disappears in the middle of activation.
Problem There are situations where the ILM authorization process does not work to activate your Freedom Scientific software with your serial number. For example, when trying to activate on an Apple Mac that is running Parallels® Desktop for Mac to ...
Pairing Aftershokz Bluez 2 headset
Problem: You wish to pair the Aftershokz Bluez 2 headset with a phone or other playback device. Resolution: If the headset is powered on press and hold the power button until the headset powers off. Press and hold the hold down the power button for ...
Pearl – Activating the camera light source
Problem A user may need to activate the Pearl camera light when ambient lighting conditions do not allow Pearl to capture a good picture. Resolution Method 1 – When using Openbook Within Openbook use the hotkey Control+L to toggle the light source on ...
Claro - Obtain Claro installer using product serial number
Problem A customer needs to download/install Claro software and has the product serial number to hand. Resolution Open the following website: https://www.clarosoftware.com/get/ Then choose Single User link. Then enter the product serial number into ...