JAWS - Inaccessible website controls

JAWS - Inaccessible website controls

Problem

A customer using a commercial website encounters controls (typically date picker controls).  

Resolution

JAWS is capable of interacting with Standard Windows Controls for date pickers.  Most likely the cause of the issue is due to the site developer choosing to use a custom third party control that is not accessible with JAWS.  Customers who encounter this problem should contact the developer of the website and point out that accessible controls are available and should be used in order to increase accessibility of their website.  Below is some information you can refer them to:

    • Related Articles

    • JAWS - Create accessible web forms

      Problem An end user or someone responsible to creation or web forms seeks information about creating accessible web forms on websites. Applies to JAWS Note Although JAWS is explicitly cited in this article the accessibility practices described in the ...

    • JAWS - Internet web browsing hotkey shortcuts

      Problem A new JAWS customer may wish to know hotkeys that can be used for navigating web pages intelligently and efficiently rather than using the ARROW keys only. Detail JAWS has a rich set of hotkeys for browsing the web. In the main these hotkeys ...

    • JAWS – WhatsApp web, chat list no longer reads

      Problem A problem has been reported with JAWS when using WhatsApp via Chrome or other web browser. the chat list no longer reads as it used to approximately a week prior to 05/08/2024. Applies to JAWS/Fusion Problem Steps Open Chrome and go to ...

    • JAWS - VPC fails to read properly in Firefox browser

      Problem A JAWS user encounters a problem trying to read multiple a website using Firefox using the Virtual PC cursor. Applies to JAWS Fusion Resolution For most recent versions of Firefox you may need to disable the performance features for hardware ...

    • JAWS – Practice web navigation using Surfing The Internet With JAWS page

      Problem A new JAWS user needs a safe place to practice navigating web pages. Applies to JAWS Fusion Resolution Freedom Scientific created the page called Surfing The Internet With JAWS to allow users to learn and practice web navigation skills!. The ...