JAWS - Inaccessible website controls

JAWS - Inaccessible website controls

Problem

A customer using a commercial website encounters controls (typically date picker controls).  

Resolution

JAWS is capable of interacting with Standard Windows Controls for date pickers.  Most likely the cause of the issue is due to the site developer choosing to use a custom third party control that is not accessible with JAWS.  Customers who encounter this problem should contact the developer of the website and point out that accessible controls are available and should be used in order to increase accessibility of their website.  Below is some information you can refer them to:

    • Related Articles

    • JAWS - Internet web browsing hotkey shortcuts

      Problem A new JAWS customer may wish to know hotkeys that can be used for navigating web pages intelligently and efficiently rather than using the ARROW keys only. Detail JAWS has a rich set of hotkeys for browsing the web. In the main these hotkeys ...
    • JAWS – WhatsApp web, chat list no longer reads

      Problem A problem has been reported with JAWS when using WhatsApp via Chrome or other web browser. the chat list no longer reads as it used to approximately a week prior to 05/08/2024. Applies to JAWS/Fusion Problem Steps Open Chrome and go to ...
    • JAWS - VPC fails to read properly in Firefox browser

      Problem A JAWS user encounters a problem trying to read multiple a website using Firefox using the Virtual PC cursor. Applies to JAWS Fusion Resolution For most recent versions of Firefox you may need to disable the performance features for hardware ...
    • Microsoft – Creating Accessible Word documents

      Problem You need to create an accessible Word document for users of screen readers to work with. Note Creating an accessible document will usually mean it is accessible to ZoomText and Fusion customers as well as any third party accessibility ...
    • JAWS - When an edit field appears to be inaccessible on a website

      Problem A JAWS customer encounters an edit field on a website into which they are not able to enter data or JAWS does not enter forms mode. Note This approach has been observed to work for the DuoLingo language learning website in some of their ...