Resolution
Please log into the computer hosting the Sentinel software as administrator to carry out the steps below:
- Open Start menu then choose Freedom Scientific > Update Network Authorisation.
- Then click "Start Activation" then click "Manual activation" radio button.
- On the next screen take down the "locking code" number and fill out the authorisation number with the 20 digit code for you license.
- Click the link below to visit the activation website: https://fsactivate.freedomscientific.com/Activation/RetrieveActivationLicenseCode
- Enter the 20 digit authorization number and locking code into the edit fields and click "Submit" button.
- The next page will display your your license code, you can click the "Copy code" button or highlight and copy the license code up to and including the # sign.
- Return to the activation wizard and paste in the "activation license code" edit area within the ZoomText/Fusion activation window.
- Now click "Next" and you will be notified if activation has been successful.
Testing network license
Go to a workstation connected to the same network and launch JAWS/ZoomText/Fusion, the software shoudl not prompt for activate. You can also check under Help > About to confirm the serial number.it should work.