FS Auth - Update Freedom Scientific ILM product license offline manual activation

FS Auth - Update Freedom Scientific ILM product license offline manual activation

Problem

You need to activate a Freedom Scientific BLV product JAWS/ZoomText/Fusion manually offline because you are in an organisation where the internet connection and access rights are controlled.


Applies to
  • JAWS
  • ZoomText
  • Fusion

Resolution

Please have the following to hand before commencing the activation process:

  1. The 20 digit ILM alpha-numeric authorisation number for the installed product.
  2. Access to Administrator level login for the target computer.
  3. Access to Internet connected browser.

Notes
Note
Except for product names the activation process is the same for all Freedom Scientific software products JAWS/ZoomText/Fusion. 

Step 1 - Obtaining Activation Locking Code

  1. Log into the computer with Administrator login.
  2. Start the Freedom Scientific product and wait for the activation prompt and click Start Activation or Update Authorisation button when it appears.

  1. Then when you are given the choice select "Manual, by telephone or FSActivate" and click Next.
  2. On the next screen will be displayed a locking code that represents the identity of the computer, store this information in a Notepad document for later along with the 20 digit ILM code.

Step 2 - Obtaining Activation License Code

  1. On a compute with Internet access open a browser to: www.fsactivate.com
  2. Then click the link to Retrieve an activation code based on your authorisation number a locking code.
  3. Then enter the Locking Code and Authorisation number details store earlier and then click Submit button.
  4. On the next screen there will be a long activation license code presented; copy this code into a Notepad document and save this for retrieval later.


Idea
Tip
Store the Activation License Code in a Notepad plain text document.
Turn off word wrap to avoid the code being truncated.




Step 3 - Activating product license

  1. On the machine to be activated ensure you are on the stage of the activation wizard where you can enter the Authorisation Number and Activation License Code details saved earlier.
  2. When all fields are filled click Next button; the wizard should indicate that the activation was successful and you can click Finish to complete activation.

    • Related Articles

    • Zoomtext/Fusion - Manual offline activation

      Problem An end user or IT Technician is running into difficulty with automatic internet activation of their product. Applies to ZoomText Fusion Resolution In many businesses and organisations the IT infrastructure has security that may prevent online ...

    • FS Auth - Activate Freedom Scientific Network product license

      Problem A customer needs to activate a network license for a Freedom Scientific BLV product JAWS/ZoomrText/Fusion. Applies to JAWS ZoomText Fusion Note Network license operation requires use of the Sentinel software to distribute the license to ...

    • FS Auth – Sentinel server activation “Freedom Scientific Connection Error” (manual activation)

      Problem A customer is attempting to activate a Freedom Scientific Sentinel network license when they receive the error “Freedom Scientific Connection Error” stating “There is an error with your internet connection”. Applies to JAWS ZoomText Fusion ...

    • FS Auth - Sentinel Server Manual activation

      Problem A Freedom Scientific Network License product customer needs to activate their Sentinel License Server manually. Application Use the steps below if the connection is known to be firewalled/managed or when online activation generates an error ...

    • FS Auth - Update online ILM license (JAWS/ZoomText/Fusion)

      Problem You have a Freedom Scientific ILM product license for JAWS/ZoomText/Fusion you wish to license online using the Internet. Resolution The instructions below cover installing a new license or updating an existing license. Using the keyboard ...