Problem
A customer using Windows has a problem with low or no sound on their computer. Customers may wish to all the options for controlling sound in Windows to find a resolution.
Resolution
Pick the method below that woks best to you to adjust sound levels on a computer running Windows.
Using the mouse
- Right click Start button and choose the Run command.
- Enter the text below and click OK button:
SNDVOL
- In the volume panel adjust sliders for main volume or any applications you need.
- Click the mute buttons to mute or unmute a channel.
- When done click close button on top right of the window.
Using the keyboard
- Press WINDOWS+R to open the run command, enter the text below and press ENTER:
SNDVOL
- In the volume panel you will be able to tab through a series of volume controls and mute buttons starting with the main system volume.
- Use a single tap of up or down arrow to make small adjustments to sound level.
- Press and hold briefly to make larger adjustments to sound level.
- Screen reader or magnification users highly reliant on speech output should exercise cautio when adjusting levels not to push the audio so low it cannot be heard.
- For JAWS/ZoomText/Fusion product users press TAB to navigate to the FSSynth to adjust volume level for this software only.
- When done press alt+F4 or click the close button top right of the window.