Microsoft - Battery condition report using Powershell

Microsoft - Battery condition report using Powershell

Problem

A Windows computer is experiencing reduced battery uptime without requiring charge.


Detail

Over time a laptop battery as a result of normal ageing process the battery chemistry breaks down through normal use.  When this happens some users may experience greatly reduced power on time before the laptop requires a charge.  In extreme cases this can be between 5 and 30 minutes.  

Resolution

Use the steps below to can check on the condition of the battery to analyse how much of its capacity has been lost.


  1. Right click Start button, then choose Terminal (Admin).
  2. In the Terminal window type the following command below, then press ENTER:
powercfg /batteryreport
  1. Terminal will then return a prompt directing you to where the report is stored.  Use the mouse to highlight the location for example would be c:\username\battery-report.html then press CONTROL+C to copy.
  2. Right click Start button and choose Run command.
  3. At the prompt right click then choose paste, then  click OK.
  4. Battery status information will be displayed.

Please report the following values to Technical Support or take a screenshot:

• Design Capacity
• Full Charge Capacity
• Cycle Count



Idea
Tip
Once battery information has been displayed it may be a good idea to take a screenshot for analysis using the hotkey SHIFT+WINDOS+S, then clicking the Powershell window.