Microsoft - Battery condition report using Powershell
Problem
A Windows computer is experiencing reduced battery uptime without requiring charge.
Detail
Over time a laptop battery as a result of normal ageing process the battery chemistry breaks down through normal use. When this happens some users may experience greatly reduced power on time before the laptop requires a charge. In extreme cases this can be between 5 and 30 minutes.
Resolution
Use the steps below to can check on the condition of the battery to analyse how much of its capacity has been lost.
- Right click Start button, then choose Terminal (Admin).
- In the Terminal window type the following command below, then press ENTER:
powercfg /batteryreport
- Terminal will then return a prompt directing you to where the report is stored. Use the mouse to highlight the location for example would be c:\username\battery-report.html then press CONTROL+C to copy.
- Right click Start button and choose Run command.
- At the prompt right click then choose paste, then click OK.
- Battery status information will be displayed.
Please report the following values to Technical Support or take a screenshot:
• Design Capacity
• Full Charge Capacity
• Cycle Count
Tip
Once battery information has been displayed it may be a good idea to take a screenshot for analysis using the hotkey SHIFT+WINDOS+S, then clicking the Powershell window.
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