BrailleSense 6 – Remove redundant profiles to fix wi-fi stability problem
Problem
A BrailleSense 6 customer has problems with unstable
connection that drops frequently but the reception appears to be either good or
excellent.
Applies to
- BrailleSense 6 (H632B)
- BrailleSense 6 Mini (H620B)
Resolution
- A potential resolution is to remove redundant wi-fi
connection profiles to fix the problem.
- Verify the current network connection using Space-n (dots 1-3-4-5) and make note of the name assigned for the wireless connection (this connection should not be removed).
- If Wi-Fi is turned off press Backspace-1-4-5-6 to turn it on.
Menu Path: Settings > Setup Internet
Detailed steps
- Press F1 to open Start menu, then press Space-4 or space-1 to select Settings and press ENTER.
- Press space-4 or space-1 to locate Setup Internet and
press ENTER.
- In Setup Internet dialogue press TAB (F3) to move to Advanced
button and press ENTER.
- Then use space-4 or space-1 to focus on the entry for the redundant profile for another unused network if it exists.
- Then press TAB (F3) to move to Remove button, then press
ENTER.
The selected profile will then be deleted.
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