BrailleSense 6 - Resets

BrailleSense 6 - Resets

Problem

The BrailleSense 6 is not behaving normally. You can possily fix using a reset.


Applies to

  1. BrailleSense 6

Resolution



Notes
Firmware 1.7 patch released to fix startup freeze
For customers who downloaded/installed the original firmware 1.7 firmware, an updated patch firmware has been made available to fix a a freeze at startup.  Affected customers may need to return their unit to base for this patch to be installed. 


Method 1 - Soft reset

  1. Power on BrailleSense 6, then press F2-F3 and braille dot keys 1-2-3-4-5-6.  
  2. The BrailleSense 6 should then reboot if it is stuck or in hung condition.

Method 2 - Launcher reset

If the File Manager does  not appear to start after booting use the key combination F2-F3-1-2-3-4-5-6-7-8 twice in succession to reset the launcher.

Method 3 - Hard reset (erases data)

Note: if at all possible try to do a back up before using this reset to avoid lengthy setup time afterwards.

  1. Press and hold dot 7, F1 and media STOP button all together.
  2. Whilst holding the buttons press Power button.
  3. Release dot 7, F1 and media STOP button when you hear the power on music and “HIMS” is displayed on the Braille line.

BrailleSense 6 top panel and keys

Please use the illustration below for reference.


Top panel left to right, top to bottom:

Dot, 7, 3, 2, 1, 4, 5, 6, 8
F1, F2, CRTL, spacebar, Alt, F3, F4
Left up/down scroll keys
Right up/down scroll keys

Front panel left to right:

  1. Three position lock switch
  2. Three position media switch
  3. Rewind
  4. Record
  5. Stop
  6. Play
  7. Fast forward
  8. Power button

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