BrailleSense 6 – Strange files suddenly appear in File Explorer

BrailleSense 6 – Strange files suddenly appear in File Explorer

Problem

A customer notices strange files having suddenly appeared on their flashdisk.

Detail
Files such as those below may suddenly appear and cause customers concern about their unit. The files that may be seen are:

.cloud 
.polairsoffice 
.selvashc

Action

User are advised not to try deleting or modifying them in any way, they are necessary to the operation of the unit.

Resolution

The BrailleSense 6 range normally default to hiding system files, however this feature may be accidentally disabled. Follow the steps below to re-enable the hiding of system files.

• Use the hotkey Enter-H anywhere in the BrailleSense or;
• Open File Explorer > View menu > Hide System Files

    • Related Articles

    • HIMS - Install Sense Bible app with notes

      Information Below are instructions for installing the Sense Bible app and accompanying notes. Applies to U2 series BraillleSense 6 Series Sense Bible For Android Notetakers The Sense Bible program, available for all of the Sense Notetakers, contains ...

    • U2 - Install the sense dictionary

      Problem You need to install the Sense Dictionary for BrailleSense notetakers. Applies to HIMS U2 series notetakers Resolution The Sense Dictionary is a softwae add-on product that provides the services of an online dictionary to the user. Please use ...

    • BrailleSense 6 - Command shortcut summary

      Command Summary Please find below command summary for BrailleSense 6 notetaker. Common Combination Keys Open the main program menu: F1 Open the Running Tasks list: F1-F4 Switch to next running task: F2-F3 Switch to previous running task: Space-F2-F3 ...

    • HIMS - U2 Sense Notetaker Troubleshooting Guide

      Problem You need troubleshooting stgeps for HIMS U2 notetakers. Applies to HIMS BrailleSense u2 Resolution Then below troubleshooting guide was provided by HIMS to support troubleshooting problems with HIMS U2 notetakers. HIIMS International ...

    • BrailleSense 6 series Global Options settings

      Problem A BrailleSense 6 user would like to know what settings are available in Global Options. Affected products BrailleSense 6 BrailleSense 6 Mini Resolution Below are details of the BrailleSense 6 Global Options settings dialogue. Available ...