Olympus - Recorder does not charge

Olympus - Recorder does not charge

Problem

An Olympus recorder is not charging and you wish to troubleshoot the possible cause.

Applies to

  1. Olympus DM-670
  2. Olympus DM-650
  3. Olympus DM-770

Resolution

A number of possible causes may result in the recorder not charging.  Please run through the list of possible solutions below to fix the problem.


Battery option setting – HIMH

  1. Press the MENU button on the recorder and then select the Device option.
  2. Then in the menu select Battery.
  3. If the option for battery type is shown as Alkaline use the buttons to select HIMH instead and press OK to confirm.


USB option – Storage class

  1. While the recorder is during stop mode or turned off, connect the USB cable to the connecting terminal on the bottom of the recorder.
  2. Then while the message “Press OK to start charging” is flashing press the OK button..
  3. Then press the MENU button and choose Device menu, then USB, then USB Class.
  4. When in the USB setting use the buttons to select the “Storage Class” option then press OK button.


Rechargeable batterie may be exhausted

If the recorder has been used a lot and gone through many charge/discharge cycles the batteries may have become exhausted and no longer able to retain any charge. To fix not powering on issue replace the batteries, there are two options:

  1. Replace the existing set of NIMH AAA rechargeable batteries to continue as normal.
  2. If you do not have rechargeable AAA batteries to hand you can also use non-rechargeable batteries instead. If you choose this option be careful not to attempt to charge them. You may wish to change the battery type to alkaline to disable the charge facility to avoid this risk.

Next steps

If the unit still does not charger using a known good cable and charger one may wish to check warranty status: https://consumer-service.olympus-europa.com/external/


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