HIMS - Captive portal page redirection fails on Polaris /Braille 6 notetakers
Problem
When a Polaris or BrailleSense 6 user attempts to connect to public access Wi-Fi they are unable to access any Wi-Fi.
Applies to
- Polaris/Polaris Mini
- BrailleSense 6
Resolution
Polaris web browser doesn't redirect to the captive portal login page and indicates there is no active internet connection even though the Wi-Fi-access point list who's that you are connected to the unsecured network. For these types of connection the user must authenticate using a web browser before WI-FI access is granted.
- Power on the Polaris and make sure you are in range of the public Wi-Fi network.
- Confirm that your wireless is turned on and that you are connected to your student Wi-fi.
- Then Press F1 to open the start menu, then navigate down to the "All Apps" section and enter the sub menu.
- Now navigate until you get to the "Chrome" web browser.
- When Chrome has opened it should take you to the captive portal login page to get you signed into your wi-fi.
Set Chrome as default browser
You may if you are wish set "Chrome" as your default app, instructions below.
To set Chrome as your default browser:
You may find it convenient if you use many these type of hotspot connections to set Chrome as your default browser.
- Press F1 to open the Star menu.
- Navigate down to "All Apps" and enter the sub menu.
- Then choose "Android Settings".
- Then select "Default" and then "Browser app".
- Then choose "Advanced" and then "Default apps".
- Then select "Browser app" and choose "Chrome" as your default browser app.