FS Auth - Check for presence of Sentinel servers on your network

FS Auth - Check for presence of Sentinel servers on your network

Problem

You may be attempting to install a Freedom Scientific network license product and wishing to problem solve the scenarios below:
• You wish to find the IP address/computer name of the Sentinel server providing your Freedom Scientific network license product.
• You have a problem with a locally installed/licensed Freedom Scientific product and wish to check for the presence of any third party servers that could affect activation of the Freedom Scientific product.

Resolution

  1. Open a command prompt by pressing WINDOWS+R type the command below and click "OK":
CMD
  1. Then at the command prompt type or copy/paste the following command and press ENTER to navigate to that folder:
cd "C:\Program Files (x86)\Freedom Scientific\Authorization\Tools"
  1. Then enter this command and press ENTER:
  2. lswhere.exe
  3. This will conduct a search of the network to see if there are any Sentinel servers on the network.

Based on the information obtained you can then take appropriate action to resolve the issue being experienced.

Error 17: No servers on this subnet:



This indicates that a license server has not been detected.

  • For Network license you may need to set an LSFORCEHOST to make sure the license server is available for the network license.
  • For single user license this indicates that there should not be a problem with the license being miss-applied to a Sentinel server on the network.

Sentinel server presence detected:


This screen indicates that a Sentinel server is present. This may be for a Freedom Scientific network license. Alternatively if you are expecting to be installing a single user license and getting a message "Error validating activation license code" it means that the single user license is being miss-applied to the third party license server causing the error.

    • Related Articles

    • FS Auth - Moving Sentinel Server to new hardware (Network License)

      Problem An existing Freedom Scientific Sentinel License Server has reached the end of its life and needs replace with new hardware. Applies to JAWS (Network License) ZoomText (Network License) Fusion (Network License) Resolution Please see below ...

    • FS Auth– Sentinel network license on cloud server

      Problem Can JAWS Sentinel license be hosted on a cloud server rather than a local server. Resolution Freedom Scientific has provided the following answer to this query: This should work as long as Port 5093 UDP is open on the server and able to ...

    • FS Auth - Check Server and Client computer for Network authorization

      Problem A customer wishes to know the meaning of each feature code on the Freedom Scientific Sentinel license admin console. Resolution The license for a Freedom Scientific product consists of a two digit code underneath a machine name, if it is ...

    • FS Auth - Activate Freedom Scientific Network product license

      Problem A customer needs to activate a network license for a Freedom Scientific BLV product JAWS/ZoomrText/Fusion. Applies to JAWS ZoomText Fusion Note Network license operation requires use of the Sentinel software to distribute the license to ...

    • FS Auth - Sentinel Server Manual activation

      Problem A Freedom Scientific Network License product customer needs to activate their Sentinel License Server manually. Application Use the steps below if the connection is known to be firewalled/managed or when online activation generates an error ...