FS Auth - Check dongle authorization for a Freedom Scientific product

FS Auth - Check dongle authorization for a Freedom Scientific product

Information

Below details for checking the license for a Freedom Scientific dongle authorisation product.

Applies to

  • JAWS
  • ZoomText
  • Fusion

Resolution

Using the mouse

  1. Connect the USB dongle to your system if it is not already attached.
  2. Click Start button and search as appropriate for your product to update then click it to open the result.

Utilities – JAWS (for JAWS/Fusion products)
Utilities – ZoomText (for ZoomText products)
Utilities - Fusion (for Fusion products)

  1. Double click “Dongle Viewer” to open it
  2. Click “Refresh” button to update the report.
  3. A report will be displayed of the license status.
  4. If you are unsure the information is correct highlight and copy the information into an email to send to support@sightandsound.co.uk or call Technical Support on 01604 798 000.

Using the keyboard

  1. Connect the USB dongle to your system if it is not already attached.
  2. Press windows key then search as appropriate for your product to update and press ENTER to open the result:

Utilities – JAWS (for JAWS/Fusion products)
Utilities – ZoomText (for ZoomText products)

  1. In the new explorer window use the cursor navigation keys to navigate to “Dongle Viewer” and press ENTER to open it.
  2. Then press TAB to reach the “Refresh” button and press spacebar to update the report.
  3. Then use cursor keys to review the license information. 6. If you are unsure the information is correct highlight and copy the information into an email to send to support@sightandsound.co.uk or call Technical Support on 01604 798 000.
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