Claro - Obtain Claro installer using product serial number

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• Claro Writing Helper – Product key being rejected signing into online web app

  Problem A customer may have problems using their product key to enter their online Claro Writing Helper app. The product key is being rejected even though it has been verified correct. Resolution Before continueing with the steps below verify that: ...

• ZoomText – Check version serial number using About ZoomText dialogue

  Problem For many Technical Support enquiries information about serial number version may be required to assist further with the query. Below are easy instruction the user can be provided with to obtain this information. Applies to ZoomText 2018 and ...

• Using Claro IOS mobile apps with your license

  Problem: You wish to make use of the Claro mobile apps that are provided as part of your license. Resolution: You can enable access to the Claro mobile apps as part of your license. However you will need to set up your Claro account with your license ...

• FS Install - Installing a Freedom Scientific BLV software product for the first time

  Information This guide is for new customers unfamiliar with the process of installing Freedom Scientific BLV software products. Applies to JAWS ZoomText Fusion Delivery: Once the order is completed customers are normally sent an email confirmation ...

• No input field in Read and Write 12.0 for serial number

  Problem After installing Read and Write and signing in you are unable to input a serial number code for your license. The "about Read and Write" screen shows only an expiry date and version. Cause: This problem is caused by signing in with an ...