JAWS - Customize list view no longer available in Outlook

Problem

The customise list view option in JAWSKey+F2 menu is missing when using Microsoft Outlook.

Applies to

1. JAWS
   

Resolution

Note

Customise list view feature was removed in version 2022 as it duplicates a feature already found in Outlook under the View ribbon.

You can re-order the viewable columns using the steps below:

1. In Outlook whilst in the inbox or another folder you wish to customise press the following keys in sequence Alt, V, CV
2. Tab to Modify button and press spacebar.
3. Then press spacebar on Columns button in the next dialogue.
4. Press TAB or press ALT+W to navigate to the show columns in this order list.
5. Find an item in the list you wish to move.
6. To move the item up press ALT+U to mover the item down press ALT+D to move down.
7. Repeat in the list view until you have everything in the order required.
8. When done press tab to reach the OK button and press spacebar on it.
9. Then press TAB to reach the Apply View button and press spacebar on it.
10. Then press TAB to reach the Apply View button in this dialogue and press spacebar.
    

• Related Articles

• JAWS – Unable to navigate Microsoft Outlook message list

  Problem A JAWS user finds that they are no longer able to navigate and get feedback from the Microsoft Outlook message list when pressing UP/DOWN ARROW keys. Resolution The most likely cause for the loss of speech in the message list view is the size ...

• Use Outlook /cleanviews start-up switch to fix list view reading problems with JAWS or Fusion

  Problem When using Microsoft Outlook with JAWS the emails list view may not read certain items when you move the highlight bar through the list even though the elements are showing. Applies to JAWS Fusion Resolution The problem may be corrupted view ...

• Microsoft – Change Outlook email list view sort order (JAWS)

  Problem Emails in Outlook are showing up in reverse order with oldest at the top. Resolution Sighted colleagues and helpers can easily fix the problem by clicking the Received header just above the list view to re-order messages below. JAWS users may ...

• JAWS hotkeys for Microsoft Outlook

  Information JAWS specific commands for use in Microsoft Outlook. JAWS Outlook commands Navigational Description Command Move cursor to body text window ALT+INSERT+GRÀVE Move back one item CTRL+COMMA Move forward one item CTRL+PERIOD Move to ...

• JAWS - Available training resources for using Microsoft Outlook

  Problem A JAWS customer is seeking information on how to use Microsoft Outlook with JAWS. Note Although the content below is aimed primarily for JAWS users this content may also apply to Fusion users who primarily make use of the keyboard as well. ...