JAWS - Customize list view no longer available in Outlook
Problem
The customise list view option in JAWSKey+F2 menu is missing when using Microsoft Outlook.
Applies to
- JAWS
Resolution

Customise list view feature was removed in version 2022 as it duplicates a feature already found in Outlook under the View ribbon.
You can re-order the viewable columns using the steps below:
- In Outlook whilst in the inbox or another folder you wish to customise press the following keys in sequence Alt, V, CV
- Tab to Modify button and press spacebar.
- Then press spacebar on Columns button in the next dialogue.
- Press TAB or press ALT+W to navigate to the show columns in this order list.
- Find an item in the list you wish to move.
- To move the item up press ALT+U to mover the item down press ALT+D to move down.
- Repeat in the list view until you have everything in the order required.
- When done press tab to reach the OK button and press spacebar on it.
- Then press TAB to reach the Apply View button and press spacebar on it.
- Then press TAB to reach the Apply View button in this dialogue and press spacebar.
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