Problem
A Microsoft Windows user has received an installer for an application that has been compressed wit ZIP software and needs to extract the contents so they can run the installer successfully.tly.
Applies to
- Windows 11
Resolution
Please find below instructions to unpack the ZIP file into its own folder to run the software installer.
- Download the linked ZIP file.
- Open the folder containing the ZIP file download.
- Right click the ZIP file and choose Show More Options > Extract All in the context menu.
- Follow the on screen prompts to extract all to folder.
- Double click the installer and follow installation prompts.