Microsoft - Extract installer from ZIP files

Microsoft - Extract installer from ZIP files

Problem

A user attempts to run an installer contained within needs has downloaded a software installer contained within a ZIP file.  If the installer is launched from within the ZIP file it may not function correctly.

Applies to

  1. Windows 11

Resolution

Please find below instructions to unpack the ZIP file into its own folder to run the software installer.
  1. Download the linked ZIP file.
  2. Open the folder containing the ZIP file download.
  3. Right click the ZIP file and choose Extract All in the context menu.
  4. Follow the on screen prompts to extract all to folder.
  5. Double click the installer and follow installation prompts.


    • Related Articles

    • DSA - App installer in ZIP file fails

      Problem A customer attempts to run an installer contained within a ZIP file that fails to complete. Resolution A ZIP file is a compressed archive, many installers will fail to work properly because they do not have sufficient access to the file ...

    • Microsoft – Create a System Information file

      Problem You have a computer problem and need to provide more details about a system. Applies to Microsoft Windows Resolution A System Information file can be a convenient way to transmit a useful amount of information for analysis. Open Start and ...

    • Magic - File and folder permissions

      Problem You need to set folder permissions for Magic to run properly under a limited user account. Resolution Files and folder key R = Read W = Write X = Execute D = Delete Windows = installation path for Windows operating system File/folder ...

    • JAWS – Using Windows File Explorer

      Problem A JAWS/ZoomText/Fusion user who uses the keyboard wishes to know how to become more efficient using File Explorer. Applies to JAWS and File Explorer Resolution The information below may help users to navigate more quickly by using certain ...

    • JAWS – Microsoft Project support status

      Problem A JAWS user needs to use Microsoft Project software but the application does not speak well and support for it appears to be missing. Resolution For some time JAWS has provided out of the box support for Microsoft Project database software. ...