Envision - Customer help resources

Envision - Customer help resources

Problem

A user of Envision glasses is looking for help and resouces to support their use of the product.

Applies to

  1. Envjision glasses

Resolution

Please find links below that may contain useful information about the Envision product:

    • Related Articles

    • Envnsion - Envision cutomer support resources

      Problem An Envision glasses user wishes to access support resources to resolve a problem or query. Applies to Envision glasses Public resources Listed below are a number of helpful resources for Envision product. Envision Help Center Envision Glasses ...
    • Envision – Attach Envision to glasses frame

      Problem A user has Envision and needs to attach the main unit to glasses frame. Applies to Envision glasses Resolution The glasses frames and the envision camera body are packed separately, they must be attached to one another before using Envision ...
    • Envision glasses: tips to improve performance

      Problem: The Envision glasses are not working as expected and results poor. Resolution: Below are some tips for getting the best performance out of the Envision glasses. Make sure the Envision Glasses are on the latest version Check that any ...
    • Unable to pair Envision glasses over Bluetooth

      Problem: You are unable to connect and pair Envision glassses with your mobile device. Resolution: Open the menus and go to “Help” and within that menu you'll find the option 'Reset Device' as the very last one. Then double tap to confirm the ...
    • Envision – Battery care and troubleshooting FAQ

      Problem An Envision customer is experiencing unusual behaviour or other problems with battery performance of their unit. Resolution Please refer to the information below provided by Envision developes to help troubleshoot issues and avoid problems. ...