FS install - Folder permissions and anti-Virus whitelisting (ZommText/JAWS/Fusion )
Problem
JAWS/ZoomTextFusion are not working as expected on a computer system that operates with restricted login or uses third party anti-virus software.
Application
The permissions given and steps described apply to all Freedom Scientific BLV software products used on systems where high security is in operation on workstations. They may help to resolve common problems arising from permissions and anti-virus related issues that cause the products to fail to work as expected.
Resolution
Please work through the approaches to address issues permissions for Freedom Scientific software to operate properly within a restricted environments
- if rhe system runs with users that have restricted login use the information to grant folder permissions as indicated below.
- Where a 3rd party anti-virus solution is in use the same information to exempt or whitelist Freedom Scientific folders from real-time scanning activities of the ant-virus softwae.
Read/Write permissions
- Read & execute permissions for folder and contents.
%PROGRAMFILES%\Freedom Scientific\
%PROGRAMFILES(x86)%\Freedom Scientific\
%PROGRAMDATA%\Freedom Scientific\
Full control permissions
%PROGRAMDATA%\Freedom Scientific\
%APPDATA%\Freedom Scientific\
For versions earlier than ZoomText 2018, ZoomText required “Full Control” of all of its folders.
Related Articles
FS Install - Create install log for Freedom Scientific products
Problem When confronted by an installation failure, you wish to create an install log to gather more informmation about the problem for analysis. Applies to • JAWS • ZoomText • Fusion Resolution Locate the the online or offline installer for the ...
FS Install - Create Silent Install or customised installation for deployment
Problem An technician in a large organisatio is tasked with creating a silent installation or a dep;oyment package of a Freedom Scientific BLV product JAWS/ZoomText/Fusion. Applies to JAWS ZoomText Fusion Resolution The Freedom Scientific installer ...
Freedom Scientific – Remote Access (JAWS/Fusion)
About Freedom Scientific offer the a Remote Access feature on their JAWS and Fusion license products. This add-on license option provides the capability to access and control a another computer from their own workstation over common remote access ...
JAWS - Install setup command line switches
Problem An IT Technician responsible for installing software needs to create a JAWS install deployment package and would like to know what resources are available to help. Resolution The JAWS installer provides for a number of command line switches ...
ZoomText/Fusion – Download and install (For IT Technicians)
Problem An IT Technician needs to download and install ZoomText/Fusion for use on a computer in an organisation with limited user login. Applies to ZoomText Fusion Resolution ZoomText or Fusion may be installed using either of the download links ...