FS Auth - Check dongle authorisation

Problem

You wish to check authorisation on a Freedom Scientific product USB dongle to confirm details such as serial number and allowed version. 

Applies to

1. JAWS/ZoomText/Fusion
   

Resolution

Use the steps below to query the USB dongle license information.

Using the mouse

1. Ensure the USB dongle is plugged into a free USB port.
2. Then click Start button and search as appropriately for the installed product below to locate the program group. 
   
   Utilities – JAWS (for JAWS/Fusion products)
   Utilities – ZoomText (for ZoomText products)
   Utilities - Fusion (for Fusion products
   
   
3. In the new window locate and double click Dongle Viewer.  The license held on the USB dongle will then be queried and a report should then appear.
4. Make a note or copy the information shown, if this is in connection with a Technical Support enquiry please supply this information.

Using the keyboard

1. Make sure the USB dongle is plugged into the computer system.
2. Then press WINDOWS key to open Start menu, then search as appropriately for the installed product below to locate the program group. 
   
   Utilities – JAWS (for JAWS/Fusion products)
   Utilities – ZoomText (for ZoomText products)
   Utilities - Fusion (for Fusion products
   
   
3. In the new window locate the item Dongle Viewer and press ENTER to open it.  The Dongle Viewer will then query the USB dongle and return a report.
4. Make a note or copy the information shown, if this is in connection with a Technical Support enquiry please supply this information.

Sample dongle output

Shown below is output from a Fusion dongle license. 

1. Note the Options section displaying product type and Remote Access that can be attached to the license.
2. USB dongle may contain information for multiple Freedom Scientific products as using more than one dongle on a system is not permitted. 
   

15 January 2025

Dongle Authorization

*** Checking Fusion Authorization ***

Product: Fusion 

Authorization Type: FreedomSP 

Serial Number: 12345678

Last Rel Allowed: Fusion 2025 

Language: International (103) 

Options: 

Professional Edition

Remote Access 

Note

If the dongle output is missing information for the license this may mean there is likely to be a driver problem preventing reading license information.

Tip

The information shown in the dongle is plain text and may be highlighted and copied out if required.

• Related Articles

• FS Auth - Check dongle authorization for a Freedom Scientific product

  Problem A customer using dongle authorization would like to check the status of their license. Applies to JAWS ZoomText Fusion Resolution In general the process of authorization consists of checking that the installed authorization for a Freedom ...

• FS Auth - Check dongle authorization for a Freedom Scientific product

  Information Below details for checking the license for a Freedom Scientific dongle authorisation product. Applies to JAWS ZoomText Fusion Resolution Using the mouse Connect the USB dongle to your system if it is not already attached. Click Start ...

• FS Auth - Check dongle version authorisation

  Problem You wish to check version and serial number info for a Freedom Scientific dongle license product. Applies to JAWS/ZoomText/Fusion Resolution In situations where dongle authorisation is not working for a product it is best to obtain ...

• FS Auth - USB dongle license not detected (JAWS/Zoomtext/Fusion)

  Problem The authorisation dongle is not detected by the installed copy of JAWS/ZoomText/Fusion software, you are prompted to activate and product continues to run in demo mode. Applies to JAWS ZoomText Fusion Detail Some Freedom Scientific products ...

• FS Auth - Missing SMA counts on license (JAWS/ZoomText/Fusion)

  Problem A customer with a Freedom Scientific product JAWS/ZoomText/Fusion after having recently purchased an SMA for their product discover their SMA counts are missing from their local authorisation when they check in the About product dialogue for ...