FS Auth - Check ILM authorization for a Freedom Scientific product

FS Auth - Check ILM authorization for a Freedom Scientific product

Problem

A customer needs to check the status of ILM authorization for their Freedom Scientific product.

 

Applies to:

  1. JAWS
  2. ZoomText
  3. Fusion

 

Resolution

  1. In general the process of authorization consists of checking that the installed authorization for a Freedom Scientific product is sufficient to meet the requirements of the software when it checks the authorization at launch.
  2. If the authorization detected is for version that is equal or greater than that for the currently running software authorization will be successful and the product will run normally under its license. 
  3. If the authorization detected is for a lower version than the currently running software an error will be posted indicating that the authorization is for an earlier version of the product currently running, and will continue in demo mode only. 
The information below will provide ways you can find out what version the authorization is valid for for ILM Authorization.

Method - Using ILM Authorization viewer.

Using a mouse 

1.       Click Start button and search as appropriate for your product to update then click it to open the result.

Utilities – JAWS (for JAWS/Fusion products)
Utilities – ZoomText (for ZoomText products)
Utilities - Fusion (For Fusion products)


2.       Double click “ILM Authorization Viewer to open it.  After a short while it should open a new window.

3.       The new window will display the current authorization info to check.

4.       If you are unsure the information is correct highlight and copy the information into an email to send to support@sightandsound.co.uk or call Technical Support on 01604 798 000.

 

Using a Keyboard 

1.       Press windows key then search as appropriate for your product to update and press ENTER to open the result:

Utilities – JAWS (for JAWS/Fusion products)
Utilities – ZoomText (for ZoomText products)
Utilities - Fusion (For Fusion products)

2.       In the new explorer window use the cursor navigation keys to navigate to “ILM Authorisation Viewer” and press ENTER to open it.

3.       Then press TAB to reach the read only edit box and review the information display to check the license.

4.       If you are unsure the information is correct highlight and copy the information into an email to send to support@sightandsound.co.uk or call Technical Support on 01604 798 000.

 


Method 2 - Using FSActivate website


Using a mouse

  1. Click the link to verify the number of activation keys
  2. Click the edit field and enter a product serial number, then click Submit button.
  3. An authorization table showing details of the license.  Check the Product Name and Version columns for relevant information.
  4. If you are unsure the information is correct highlight and copy the information into an email to send to support@sightandsound.co.uk or call Technical Support on 01604 798 000.​

Using a keyboard

  1. Press ENTER the link: verify the number of activation keys
  2. On the next page focus will be placed on the edit field, if not press E until it is.
  3. Then enter the product serial number TAB to Submit button and press SPACEBAR ENTER  
  4. User cursor keys to browse the table taking particular note of Product Name and Version shown.
  5. If you are unsure the information is correct highlight and copy the information into an email to send to support@sightandsound.co.uk or call Technical Support on 01604 798 000.