FS Auth - Check local ILM authorization for a Freedom Scientific product

FS Auth - Check local ILM authorization for a Freedom Scientific product

Problem

A customer needs to check the status of ILM authorization for their Freedom Scientific product.

 

Applies to:

  1. JAWS
  2. ZoomText
  3. Fusion

 

Resolution

This is what happens when JAWS or ZoomText/fusion checks the local authorisation:
  1. If the authorization detected is for version that is equal or greater than that for the currently running software authorization will be successful and the product will run normally under its license. 
  2. If the authorization detected is for a lower version than the currently running software an error will be posted indicating that the authorization is for an earlier version of the product currently running, and will continue in demo mode only. 

Use the steps below to run ILM Authorisation Viewer to check the installed license.

Method - Using ILM Authorization viewer.

Using a mouse 

1.       Click Start button and search as appropriate for your product to update then click it to open the result.

Utilities – JAWS (for JAWS/Fusion products)
Utilities – ZoomText (for ZoomText products)
Utilities - Fusion (For Fusion products)


2.       Double click “ILM Authorization Viewer to open it.  After a short while it should open a new window.

3.       The new window will display the current authorization info to check.

4.       If you are unsure the information is correct highlight and copy the information into an email to send to support@sightandsound.co.uk or call Technical Support on 01604 798 000.

 

Using a Keyboard 

1.       Press windows key then search as appropriate for your product to update and press ENTER to open the result:

Utilities – JAWS (for JAWS/Fusion products)
Utilities – ZoomText (for ZoomText products)
Utilities - Fusion (For Fusion products)

2.       In the new explorer window use the cursor navigation keys to navigate to “ILM Authorisation Viewer” and press ENTER to open it.

3.       Then press TAB to reach the read only edit box and review the information display to check the license.

4.       If you are unsure the information is correct highlight and copy the information into an email to send to support@sightandsound.co.uk or call Technical Support on 01604 798 000.

 


Method 2 - Using FSActivate website


Using a mouse

  1. Click the link to verify the number of activation keys
  2. Click the edit field and enter a product serial number, then click Submit button.
  3. An authorization table showing details of the license.  Check the Product Name and Version columns for relevant information.
  4. If you are unsure the information is correct highlight and copy the information into an email to send to support@sightandsound.co.uk or call Technical Support on 01604 798 000.​

Using a keyboard

  1. Press ENTER the link: verify the number of activation keys
  2. On the next page focus will be placed on the edit field, if not press E until it is.
  3. Then enter the product serial number TAB to Submit button and press SPACEBAR ENTER  
  4. User cursor keys to browse the table taking particular note of Product Name and Version shown.
  5. If you are unsure the information is correct highlight and copy the information into an email to send to support@sightandsound.co.uk or call Technical Support on 01604 798 000.

    • Related Articles

    • FS Auth - Check dongle authorization for a Freedom Scientific product

      Problem A customer using dongle authorization would like to check the status of their license. Applies to JAWS ZoomText Fusion Resolution In general the process of authorization consists of checking that the installed authorization for a Freedom ...

    • JAWS - Check local ILM Authorisation using FSAuth app

      Problem A JAWS user wishes to verify the status of their JAWS product license. Applies to JAWS Detail In order for JAWS to operate as a full license there must be ILM authorisation key sufficient to meet the license for the currently running JAWS ...

    • FS Auth - Update online ILM license (JAWS/ZoomText/Fusion)

      Problem You have a Freedom Scientific ILM product license for JAWS/ZoomText/Fusion you wish to license online using the Internet. Resolution The instructions below cover installing a new license or updating an existing license. Using the keyboard ...

    • ZoomText/Fusion - Check local authorization

      Problem A ZoomText wishes to check the status of their local ILM authorisation. Applies to ZoomText/Fusion Resolution Please use the instructions below as appropriate to the authorization format used. For Dongle license please make sure the USB ...

    • Freedom Scientific - SMA plan information for JAWS/ZoomText/Fusion

      Problem A customer wishes to understand how a Freedom Scientific SMA plan works. Applies to JAWS ZoomText Fusion Resolution A Software Maintenance Agreement (SMA) is convenient vehicle for purchasing in advance the next two consecutive major version ...