FS Install - Setup error 80070643 with DotNet8DesktopRuntime

FS Install - Setup error 80070643 with DotNet8DesktopRuntime

Problem

When running JAWS/ZoomText/Fusion setup an error code 80070643 is encountered involving DotNet6DesktopRuntime install failure.

Applies to

  1. JAWS/ZoomText/Fusion

Resolution

This problem  may arise when the version of the Windows Desktop Runtime already installed on the computer does not match or is incompatible with the version JAWS/ZoomText/Fusion requires be installed.  To resolve the issue the current installed items must be removed shown below:

Removal

  1. Open Installed Apps then search the work Desktop then in the result Windows .Net 8.0 Desktop Runtime. You will need to remove (x64) and (x86) entries.
  2. Then restart the PC.
  3. If the Freedom Scientific product posts an error inviting you to download the Windows Desktop Runtime click to proceed, or alternatively download and install using the links below: 

    Windows .Net 8.0 Desktop Runtime (x64)
    Windows .Net 8.0 Desktop Runtime (x86)

  4. Once installed restart hte PC again to ensure the product is running properly.
  5. If setup still fails to complete check for Windowws Desktop Runtime 6.0 components, remove these then re-run or repair setup for the Freedom Scientific product.

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