Global Autocorrect – Unable to update installed software

Global Autocorrect – Unable to update installed software

Problem

A customer has Global AutoCorrect installed, when they try to update the software the software posts a message to try again later, software is not updated from the version installed on the computer.


Update

12/04/2024:  Certificate issue update inquiry in progress.

Resolution

  1. Upon investigation we have been notified by the developers Texthelp that the problem is due to their transition from the old LexAble security certificate to a new Texthelp certificate.  During this transition they turned off auto-update to avoid problems.
  2. An update with a new certificate is available from the release of Global Autocorrect V5 (February 2024).
  3. For earlier versions please use the download link in order to update pre v5 installations:  www.lexable.com/getgac

 




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