Global Autocorrect – Unable to update installed software
Problem
A customer has Global AutoCorrect installed, when they try to update the software the software posts a message to try again later, software is not updated from the version installed on the computer.
Update
12/04/2024: Certificate issue update inquiry in progress.
Resolution
- Upon investigation we have been notified by the developers Texthelp that the problem is due to their transition from the old LexAble security certificate to a new Texthelp certificate. During this transition they turned off auto-update to avoid problems.
- An update with a new certificate is available from the release of Global Autocorrect V5 (February 2024).
- For earlier versions please use the download link in order to update pre v5 installations: www.lexable.com/getgac
Related Articles
Global Autocorrect – Activate product license
Problem A user needs to activate Global Autocorrect with accompanying standalone license or as bundled product with Texthelp Read&Write or ClaroRead product. Details Global autocorrect products purchased before 1st February 2024 will need to use ...How to download a software update
Problem You need to install a Smartvision 2 phone software update. Resolution Note An Internet connection either via cellular or Wi-Fi is required to download and install SmartVision2 updates. If you are using a PAYG phone plan you may wish to avoid ...Medincle - Software version 5.0 update notes
About Medincle was recently been updated to version 5.0, and so we are getting in touch with the latest installers. Please find direct download links to the latest versions for both Windows, and Mac. Please ensure that these are distributed to your ...ZoomText/Fusion – Download and install (For IT Technicians)
Problem An IT Technician needs to download and install ZoomText/Fusion for use on a computer in an organisation with limited user login. Applies to ZoomText Fusion Resolution ZoomText or Fusion may be installed using either of the download links ...Unable to download the SmartVision update
Problem You are not able to update the softwar on the Kapsys Smartvision 2 mobile phone. Resolution Please make sure your SmartVision2 has an Internet connection as it is necessary to download the update. It is also advised to use a Wi-Fi connection ...