HP - LCD display dead pixel policy

HP - LCD display dead pixel policy

Problem

A bright or dark pixel is showing on an LCD display or HP laptop.

Applies to

  1. LCD panels on HP products

Resolution

A manufacturer will usually have a specific threshold of the number of defective pixels on their displays as detailed by the article below.  Please refer to the article provided by HP below regarding their policy on defective LCD pixels:
https://support.hp.com/lt-en/document/ish_3908867-3900920-16#:~:text=A%20full%20pixel%20defect%20is,to%20as%20a%20dot%20defect.