Index V5 – Manual/offline firmware upgrade from USB memory drive
Problem
A customer way need their embosser firmware updating to the latest version to fix a problem. However, in some educational and business environments those embosser do not have direct access to internet to download online.
Applies to
- Index V5
Resolution
Use the steps below to perform an upgrade with a memory drive with the firmware copied onto it.
Note
To download the embosser firmware one must create an account with the Index website.
- Download the latest V5 firmware from Index at this link:
http://www.indexbraille.com/en-us/support/downloads/firmware/latest-firmware/latest-v5-firmware - When locating the correct firmware check you have the right version similar to the example here: Embosser-update-YYYY-MM-DD.zip.
- Save the V5 firmware file to a USB memory stick.
- Insert the USB memory stick into the V5 printer.
- Start the upgrade by pressing: MENU > User service > Firmware upgrade > Firmware upgrade from USB memory stick and press OK to start.
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