Index – Manual/offline V5 firmware upgrade from memory drive

Index – Manual/offline V5 firmware upgrade from memory drive

Problem

A customer way need their embosser firmware updating to the latest version to fix a problem. However, in some educational and business environments those embosser do not have direct access to internet to download online.

Resolution

Use the steps below to perform an upgrade with a memory drive with the firmware copied onto it.

Note

Index protect their firmware/driver downloads behind an account. You may need to create an account before downloading.

  1. Download the latest V5 firmware from Index at this link:
    http://www.indexbraille.com/en-us/support/downloads/firmware/latest-firmware/latest-v5-firmware
  2. When locating the correct firmware check you have the right version similar to the example here: Embosser-update-YYYY-MM-DD.zip.
  3. Save the V5 firmware file to a USB memory stick.
  4. Insert the USB memory stick into the V5 printer.
  5. Start the upgrade by pressing: MENU > User service > Firmware upgrade > Firmware upgrade from USB memory stick and press OK to start.

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