Index V4 paper feed/paper jam problems

Index V4 paper feed/paper jam problems

Problem

A customer is experiencing a paper feed or paper jam issue with Index V4 embosser.

Affected products

  • Index V4 Basic D
  • Index Everest V4

Resolution

This problem may be due to the optical paper sensors being obscured (usually by paper debris).

Use a cotton duster to clean the sensors (indicated in red below) to resolve the problem.

Note

The Everest has one sensor, but it is placed behind the embosser head. Compressed air should do the trick.


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