Focus - Solving a Bluetooth pairing Focus V and Windows 11 22HH2

Focus - Solving a Bluetooth pairing Focus V and Windows 11 22HH2

Problem

A customer using a Focus generation 5 display encounters problems pairing with a computer running Windows version 11 22H2 or higher.

Applies to

  1. Focus Braille displays

Resolution

In Windows 11 22H2 onwards Microsoft change in the way Microsoft classify Braille displays.  Users may wish to change a discovery setting in Windows to fix the problem.


Using the keyboard

  1. Press WINDOWS key to open start menu search.
  2. Then search Bluetooth and press enter on the resulting search result.
  3. Then press TAB to reach “show notification to connect using swift pair button” if the optoin is not chekced presss SPACEBAR to check the option.
  4. Then press TAB twice to reach Bluetooth devices discovery drop down box and change the setting from  Default to Advanced..
  5. Then exit the settings app and try pairing again with Focus.

Using the mouse

  1. Click Start button, then search BLuetooth and click the result.
  2. Then click to check the optoin  "Show Notification to connect using swift pair button".
  3. Then click the drop down box for Bluetooth Device Discovery, then set the option from Default to Advanced.

    • Related Articles

    • Focus Bluetooth pairing problems and solutions

      Problem When attempting to pair the Focus using the VoiceOver Braille display options you receive a message stating “pairing unsuccessful” and pairing fails. Applies to Focus Braille displays Resolution Please review the information below to help ...

    • Set up JAWS with Focus Braille using bluetooth connection

      Problem You wish to use the Focus Blue fifth generation over a Bluetooth wireless connection with JAWS. Requirements: Focus Blue V Braille display Built in or external bluetooth adaptor JAWS Resolution This process occurs in two stages, the first of ...

    • Focus – Pair with IOS devices over Bluetooth

      Problem A customer wishes to connect their Focus display to use as a Braille display with an IOS device such as iPhone/iPad Applies to Focus Resolution Please use the steps below to pair Focus with an IOS device. Power on the Focus display. On the ...

    • Focus V – Unable to establish Bluetooth connection or ‘unsupported device’ error (IOS)

      Problem A Focus 5th generation user is attempting to pair with an IOS device but during pairing either a message ‘Unsupported device’ or pairing fails for another reason. Resolution This document is intended to address particular Focus connection ...

    • Focus V - Update firmware procedure (Focus 5th Generation)

      Problem A customer wishes to ensure their Focus Gen 5 Braille display firmware is up to date. Resolution Please review important information below before updating Focus firmware. Before updating Make sure you have a USB cable Make sure JAWS is ...