Freedom Scientific - Remote Access system requirements (JAWS/Fusion)

Problem

A JAWS/Fusion user or IT system administrator needs to know what the system requirement for using Remote Access feature within their business or organisation.

Applies to

JAWS
Fusion

Resolution

Below is information concerning system requirements for JAWS and Fusion remote access. Please note that a separate remote access license is required for this type of operation in addition to the JAWS or Fusion product itself. Please visit Remote Access License add-on for further details.

Remote Access overview

JAWS Remote is an add-on to an existing JAWS or Fusion license to facilitate Remote Access to a resource held on a remote computer using Remote Desktop, Terminal Services or CITRIX Protocols. The user on the client machine already running a JAWS/Fusion connects to the remote machine where a second copy of JAWS/Fusion is run on the remote machine which queries the client machine for a Remote Access license. Upon successful query the two copies then use the connection to exchange information which is then turned into speech or Braille as appropriate to the user on the client machine.

System requirements (client computer)

JAWS or Fusion software installed through the normal installer
JAWS or Fusion software activated with a licence which includes the remote access add-on. (Check in Help>About for “Remote Access: Enabled”).

Note

Thin clients are not supported at this time.

System requirements (remote computer)

Windows Server 2016 or later.
JAWS or Fusion software installed through the normal installer (same version) - No need for activation on the remote system. A single-user licence will cover an unlimited number of servers - the licence is only restricted per client PC.
Virtual Channels enabled/unblocked.

Supported remote access clients

Citrix: Receiver or Workspace
RDP: Microsoft Remote Desktop Connection (mstsc). Microsoft Remote Desktop client (MSRDP) is due to be supported as of JAWS 2022.2112.
VMWare Horizon: client 2006 or newer.
Amazon WorkSpaces Client

Licence requirement

Remote access can be purchased for the following products:

JAWS Professional
Fusion Professional

Remote access port configuration requirements

In order for Remote Access to work the following firewall configuration is required for bi-directional communication between client and remote computers.

File	Connection type	Incoming port	Outgoing port
jfw.exe	UDP	5093	5093
jfw.exe	UDP	5094	5094
CAUtil.dll	TCP	80	80
CAUtil.dll	TCP	20	21
FSAuth	UDP	5093	5093
FSActivate.exe	TCP	80	80

Further information

The following links provide even greater detail and reqirements for Remote Access operation: