JAWS - Dongle authorisation does not work on Windows ARM
Problem
When JAWS is launched on a the Windows ARM platform it fails to detect an attached dongle authorisation.
Applies to
- JAWS
Resolution
- Using ILM authorisation with Windows ARM is fully
supported, however dongle authorisation is not currently supported (June 2024)
due to lack of suitable drivers.
- Customers may need to switch to ILM Authorisation method which
is supported on Windows ARM.
- Please see JAWS ARM FAQ for further information.