JAWS – No Braille output from Humanware Brailliant displays.
Problem
After setting up a Humanware Brailliant there is no output sent to the Humanware Brailliant Braille display.
Resolution
Please use the instructions that suit best from those below.
Using the mouse
- Right click Start and choose Device Manager.
- In Device Manager explore the device tree and locate the Humanware Brailliant device, and then double click it.
- Click Driver tab, then click Update Driver button.
- Click Browse This PC and then Let Me Pick From A List Of Compatible Hardware.
- Then click to select USB Serial Device, then click Next button.
- The display may then start responding, if not close Device Manager and restart JAWS.
Using the keyboard
- Press WINDOWS+X to open the alternative start menu and
select Device Manager.
- Use arrow keys to explore device tree and locate the Humanware
Braille Display and press ENTER on it to open properties.
- Press CONTROL+TAB to reach Driver tab.
- Then press TAB to Update Driver button and press SPACEBAR
on it.
- In the wizard use arrow keys to select Browse This PC and
press SPACEBAR on it.
- Then use arrow keys to select Let Me Pick From A
List Of Compatible Hardware.
- Press Tab In the list to select USB Serial Device, then TAB to Next button and press SPACEBAR on nit.
- The display should then connect.
- Then choose close. you may have to restart JAWS.
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