The current Outlook default settings do not suit the needs of a JAWS user.
Groups can be helpful to divide the list of messages up but also add extra navigation within the list that may not be desirable, disable it by using the steps below:
1. Press these keys in sequence: Alt, V, Y1, V
2. In the resulting dialogue tab to “Group by” button and press SPACEBAR.
3. Then immediately press SPACEBAR to uncheck “Automatically group according to arrangement” checkbox.
4. Then press ENTER to dismiss the dialogue and tab around to the “OK” in the main dialogue and press SPACEBAR on it.
Some users who come from using Outlook Express or Windows Mail may prefer to have the most recent messages to be shown at the bottom of their list, you can do this by reversing the sort order to approximate the behaviour of Outlook Express.
When you have found a group of settings that you have
successfully applied to a folder you may wish other Outlook folders to behave
in the same way without having to individually do this for each folder you
have.