JAWS - Supress the sound splitter feature discovery dialogue

JAWS - Supress the sound splitter feature discovery dialogue

Problem

When using JAWS with any apps that make use of the soundcard for audio/video conferencing such as Microsoft Teams of Zoom the user is invited to try the feature which impedes the user.

Affected products

  • JAWS
  • Fusion

Resolution

Method 1: Using the UI

  1. When the Sound Splitter discovery dialogue pops up press TAB to reach the “Don’t show again” checkbox.
  2. Then press SPACEBAR to check the option.
  3. Then press ENTER to dismiss the dialogue.

Method 2: Edit JAWS configuration file
File name:

default.jcf

File is location:

%AppData%\Roaming\Freedom Scientific\JAWS\[Year/version]\Settings\enu

Where [year/version] is placeholder for the JAWS year/version currently installed. For example 2023 or 18.0.

Edit the feature status flag from 1 to 0:

ShowSoundMixerDiscoveryDialog=0

    • Related Articles

    • JAWS - Using the sound splitter feature

      Problem A JAWS user wants to work with an application eg Teams or Zoom where they will have call audio and JAWS at the same time and wish to manage the sound of the two. Applies to JAWS Resolution The sound splitter is a convenient tool provided in ...

    • JAWS – Problems using JAWS sound splitter function

      Problem A JAWS user has difficulties activating or setting the sound splitter feature. Applies to JAWS Resolution Please run through all the suggestions to resolve the problem. Update drivers for the following where possible: Sound card drivers BIOS ...

    • JAWS/Fusion - Headsets compatible with sound splitter feature

      Problem A JAWS/Fusion user is considering purchase of a Bluetooth headset for use with JAWS sound splitter feature. Applies to JAWS/Fusion Resolution Freedom Scientific in a blog post tested a number of headsets. Their conclusion was that wired ...

    • JAWS - Sound splitter does not work

      Problem The JAWS sound splitter feature does not appear to work as expected when activated. Affected products JAWS Fusion Detail The sound splitter is a convenient tool available to JAWS and Fusion users to help when audio is very congested such as ...

    • JAWS – Selecting a soundcard

      Problem A JAWS user needs to manually switch JAWS output to a different sound device they are using. Resolution You can use either of the two methods below for switching the output device for JAWS. Method 1 – Using JAWS window 1. Press JAWSKey+J to ...