JAWS – Switching sound card to fix no speech issue

JAWS – Switching sound card to fix no speech issue


Problem

A customer may find that JAWS is silent after it has been started.

JAWS is playing through the wrong sound device.

 


Applies to

  1. JAWS

 


Resolution

A possible reason for JAWS being silent is because it is playing through the wrong sound device such as monitor speaker (over HDMI) or USB headset and through attached loudspeakers.

 


Method 1 – Using the keyboard

  1. Press JAWSKey+J when running as a window or context menu.
  2. In the JAWS window or menu select Utilities > Soundcards, then select a different sound device.  The selection will be remembered for the next JAWS start up.

 


Method 2 – Using a mouse

For sighted colleagues or helpers you can change the setting within the JAWS window by using a mouse.


  1. Click the JAWS icon showing in the Windows Taskbar or the System Tray/Notification area;  if neither are available double click the JAWS desktop icon.
  2. Navigate to Utilities > Soundcards, then select a different soundcard.
  3. If neither taskbar button or system tray/notification arear icon shows double click the desktop icon to luanch JAWS. 



    • Related Articles

    • JAWS - Select soundcard device

      Problem A JAWS user would like to switch between different soundcard sources. Applies to JAWS Resolution When referring to a soundcard this can be an internal or external audio device such as a headset connected to the computer systrem. Please use ...

    • JAWS – Problems using JAWS sound splitter function

      Problem A JAWS user has difficulties activating or setting the sound splitter feature. Applies to JAWS Resolution Please run through all the suggestions to resolve the problem. Update drivers for the following where possible: Sound card drivers BIOS ...

    • JAWS – No speech sounding from JAWS when running

      Problem When JAWS is running no sound is heard by the end user. Application Although primarily helpful for JAWS customers this approach may be applied to any software that uses sound including those mentioned below. · JAWS · ZoomText · Fusion · ...

    • JAWS/Fusion – Restore lost speech using layered hotkey

      Problem You wish to find a reliable way to select a soundcard in the event that the correct one is not selected or you can hear no speech even though JAWS/Fusion is currently running. Applies to JAWS/Fusion Resolution When a soundcard is plugged in ...

    • JAWS – Selecting a soundcard

      Problem A JAWS user needs to manually switch JAWS output to a different sound device they are using. Resolution You can use either of the two methods below for switching the output device for JAWS. Method 1 – Using JAWS window 1. Press JAWSKey+J to ...