JAWS – Unable to exit toolbar in Chrome or Microsoft Edge.

JAWS – Unable to exit toolbar in Chrome or Microsoft Edge.


Problem

A customer after pressing ALT key to open the menu or examine other toolbar items in Google Chrome or Microsoft Edge is unable to get back to reading the current web page content without repeated actions of pressing the TAB key to regain access to the web content they were viewing.

 

Applies to

  1. Google Chrome

  1. Microsoft Edge

 

Detail

The ALT key when press allows users to open the main menu and access toolbar items but pressing escape does not always allow one to navigate back to the currently loaded web page sometimes requiring many presses of TAB key.

Resolution

To resolve this problem please use the keystroke CONTROL+F6 or SHIFT+CONTROL+F6 to cycle through the window components back to the web content instead. 
 



    • Related Articles

    • JAWS - Internet web browsing hotkey shortcuts

      Problem A new JAWS customer may wish to know hotkeys that can be used for navigating web pages intelligently and efficiently rather than using the ARROW keys only. Detail JAWS has a rich set of hotkeys for browsing the web. In the main these hotkeys ...

    • JAWS – Update Microsoft Edge Browser

      Problem You have a problem using Microsoft Edge web browser. One option is to try to force Edge to update in case that is the cause of the problem. Resolution Use the method appropriate to the customer’s need below. Method 1 – Using the mouse Click ...

    • JAWS - Dialog isn't in focus using Chrome browser

      Problem When using JAWS with Chrome after downloading an item JAWS speaks message “dialog not in focus” but ALT+SHIFT+A keystroke does not work. Detail After downloading an item with Chrome browser JAWS is unable to focus the download dialogue ...

    • Freedom Scientific - Tandem December update for JAWS/Fusion 2021

      Problem Some customers using version 2021 of Freedom Scientific JAWS/Fusion may find themselves unable to use Tandem Remote facility. Resolution The following is a late release to update the 2021 products primarily to allow communication using the ...

    • JAWS – Unable to use Youtube online comments

      Problem When using Youtube on Microsoft Edge or Google Chrome you are unable to enter comment. Affected products JAWS Fusion Detail When on a YouTube website one may navigation using quick keys E to move to edit fields or H to navigate headings. Then ...