JAWS – Using audio splitter with CITRIX remote access

JAWS – Using audio splitter with CITRIX remote access

Problem

A JAWS/Fusion user is connected to a remote over CITRIX remote using sound splitter encounters a\ problem where the sound splitter does not function as expected. 

Applies to

  1. JAWS/Fusion

Resolution

Sight & Sound Technology have been informed by Freedom Scientific have advised us that Sound Splitter with JAWS used in Remote Access mode is currently not supported. This appears to be a technical limitation imposed by the scenario that they cannot address with a fix at this time.