JAWS – Windows Notifies you to run a routine scan

JAWS – Windows Notifies you to run a routine scan


Problem

A JAWS customer hears a prompt to run a scan with Microsoft Defender but is unable to follow the notification prompt.

 


Resolution

Use one of the methods below to conduct a Defender scan on a PC.

 

Method 1 – Respond with simulated mouse click

  1. When the notification is heard press the number pad slash key, this simulates a left click with the mouse and should let you respond to the prompt.
  2. When the main window opens and Quick Scan button is heard press SPACEBAR on it to start the scan.

 

Method 2 – Run scan manually

  1. Press Windows key and then search the word Virus.
  2. When Virus and Threat Protection result is returned press ENTER to open it.
  3. Then on the next screen press SPACEBAR on the Quick Scan button. 

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