K1000 - Audio spooler "abnormal termination" error

K1000 - Audio spooler "abnormal termination" error

Problem

A K1000 user encounters a problem after having created an audio export job they receive the error "AudioSpooler.exe: Abnormal Program Termination" when K1000 starts up.


Applies to

  1. K1000

Resolution

This may be caused by data that has become corrupt or stuck in the audio spooler queu.

  1. Rename the following directories:.
C:\ProgramData\KESI\Output Audio\
C:\ProgramData\KESI\Pending Audio\

  1. After this try creating a new audio file.

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