K1000 does not scan using the Plustek OpticBook 3800 latest driver

K1000 does not scan using the Plustek OpticBook 3800 latest driver

Problem

K1000 software fails to scan when used with the Plustek OpticBook 3800 scanner.

Resolution

  • The most currenrt driver version 6.1 does not contain apropropiate scanner interface support for K1000 software.
  • To fix this problem uninstall driver version 6.1 driver and then replace with the 5.2.0.2 driver whcih has TWAIN support.
  1. Right click Start and then choose Apps and Features or Installed Apps.
  2. Then uninstall the Opticbook driver. Then restart the PC afterwards
  3. Use the link to download the 5.2.0.2 driver: https://d3b63i9tvm4mo6.cloudfront.net/downloads/english/driver/OpticBook3800-v5202_12L.zip
  4. Right click the downloaded ZIP file then choose Extract All and follow the wizard through. On completion a new folder with the name of the download will be created.
  5. Run the setup file and follow the instructions to install the driver.
  6. Whilst conducting the install disable standby.

    • Related Articles

    • K1000 - Updating Kurzweil 1000 software

      Problem You need to update K1000 but are unable to do it from within the software via the auto update mechanism. Resolution From time to time a patch is released to update Kurzweil 1000 software. Kurzweil 1000 does not automatically notify of updates ...

    • K1000 - Kurzweil 1000 User Guide (Word format)

      Information Attached to this article is the Word format copy of the Kurzweil 1000 version 14 Reference and Quick Reference guides.

    • Kurzweil 1000 - Product information

      Information Kurzweil 1000 (sometimes referred to as K1000) was first introduced in 1997 as successor to a line of hardware based scanners for the blind released under the Kurzweil name. The software runs on Windows only and requires an attached TWAIN ...

    • Microsoft - Run a Windows Defender scan

      Problem A user would like to run a Windows Defender virus scan on their computer. Detail Windows Defender is a free built in virus scanner that protects your system and allows one to run scans to check the system for viruses and malware on demand. ...

    • Scanning troubleshooting general steps

      Problem You experience issues whilst scanning with K1000 software. Resolution Please refer to the steps below for general troubleshooting of scanning problems with K1000. Update K1000 Check to see if there are multiple entries for the scanner in ...