Lenovo - Keyboard stops working on Lenovo V130-15IKB laptop

Lenovo - Keyboard stops working on Lenovo V130-15IKB laptop

Problem

The keyboard stops working on Lenovo V130 laptop. When checking Device Manager error code 19 is shown for the device.


Applies to

  1. Lenovo V130

Resolution

Please try each of the methods below to correct the problem.


Method 1 - General update checks

• Open a browser and search Google for “ADWCleaner” and run this to check for malware issue.
• Try updating Windows 10 and system drivers.
• Check BIOS and if necessary, update the laptop BIOS firmware. Lenovo V130-15IKB page here.


Method 2: editing registry

Make the following modifications to the registry for the class of device affected
  1. (in this case keyboard). There may be a number of sub keys with the string: {4d36e96b-e325-11ce-bfc1-08002be10318} at the location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4d36e96b-e325-11ce-bfc1-08002be10318}
  2. When you have found the correct instance modify the “Upperfilters” Value to:
    “kbdclass” without the quotes. Then restart the machine.
  3. Check in device manager to see if the keyboard is now working.


Other things to consider

• If the above does not help you may need to consider whether either:
• The keyboard has spontaneously malfunctioned (unlikely if all keys are dead)
• Whether liquid damage may have occurred to stop keyboard operating.