Problem
A Lenovo V15 user encounrters a problem with their LCD screen with one of the following symptoms:
- Display flickers
- Blanks out briefly
- Text becomes blurred when two windows are place side by side
Applies to
- Lenovo V15-IIL/V15 G2-ALC
Resolution
You will need to uninstall and cleanly reinstall the chipset and display adaptor software to fix the issue.
- Download the drivers below appropriate to the Lenovo laptop model:
Lenovo V15-IIL
- VGA Driver (V15 IIL)
- Chipset driver (V15 IIL
- Lenovo V15 G2-ALC
- Then open start menu and click “power” symbol so.
- Then hold down shift whilst clicking “restart” option. The laptop will then reboot into recovery mode.
- Then choose the following options Troubleshoot > Advanced options > Startup settings.
- Then choose “Restart” button.
- Then use the corresponding number to select the option for “Safe mode”.
- Then right click “Start” and choose “Device Manager”.
- In “Device manager” double click “Display adaptors” category to reveal the display adaptor.
- Then right click the display adaptor and choose “Uninstall”, if there is a checkbox to remove the driver software click this.
- Click “Start” menu and then power symbol and choose “Restart” to have machine restart in normal mode.
- Once signed back in run the Intel Chipset Driver download.
- Then run the Display Adaptor software installer.
- Restart the machine once installation finishes.
- Then when the machine has restarted open Start menu and search for “Command prompt” and then right click the result when it shows up and choose “Run as Administrator”.
- In the text window copy/paste the following command:
dism /online /cleanup-image /restorehealth
- When the command above has finished do the same for this command and press ENTER:
sfc.exe /scannow
You are now ready to test to see if fault is cleared.
Reference: