Mac OS – Repair disk permissions

Mac OS – Repair disk permissions

Problem

A customer is experiencing some problems with their Mac which may be the result of faulty disk permissions.

 

Resolution

  1. Click Finder icon on the dock.
  2. Click Applications in the Finder side bar.
  3. Then open Utilities > Disk Utility.
  4. Then click Macintosh HD in the side bar, if more than one instance of Macintosh HD is shown click the topmost.
  5. Then click the First Aid button in the toolbar in the window.
  6. Click Run button when the prompt appears.
  7. If a warning dialogue appears stating that the computer may stop responding click Continue button. 
 
Note
For customers who have renamed their main work drive, click on the name of that drive before choosing First Aid button.



    • Related Articles

    • Run First Aid to Repair Mac or MacBook drive permissions in Recovery Mode

      Information It may be necessary to repair the drive data and drive permissions of the Mac or MacBook to restore proper operation. This is best done from within the recovery environment to avoid problems. Steps Boot into Recovery Mode first. Within ...

    • Mac OS - Trashed files do not empty

      Problem When A Mac user tries to empty their trash store. Either the trash fails to empty so there are always items left there or the operation produces error message. Applies to Macbook Mac Resolution You can force delete of trash files if there was ...

    • General fixes

      Information Below information on common fixes for issues with Macbook/Mac OS based laptops. Slow Mac, or got a weird problem? Please try these common fixes for various random issues with slow performance of other odd problems. Fix permissions. Go to ...

    • Mac OS – Check if user can administer their Mac

      Problem A customer is unable to install or modify settings in Mac OS and needs to check if they have the correct permission. Resolution Click Apple symbol then choose System Settings. Click Users & Groups, then click the information symbol to the ...

    • Check MacBook CPU task status on Mac OS

      Information Below steps for checking task status on Mac OS Application • Use these steps for when a MacBook is particularly slow • Use these steps if the MacBook is becoming excessively warm or fan noise is high. Preparation • Plug in your MacBook if ...