Mountbatten - (MBT) Resets for Mountbatten Tutor

Mountbatten - (MBT) Resets for Mountbatten Tutor


Problem

A Mountbatten Tutor (MBT) is not running as normal or is unresponsive

 

Applies to 

  1. Mountbatten Tutor (MBT)

Resolution

Please review the resets and any related warnings below and choose appropriate to the need.


Method 1 - Settings Reset

Use this method when there appear to be problems with the setting on the MB Tutor.  Settings will be reset to their defaults and User data is retained.


  1. Power on the MB Tutor.
  2. Press Menu button in the middle of the cursor cluster. 
  3. Then select System using up/down keys and press ENTER.
  4. Then select Restore All Settings, then press ENTER again. 

Outcome:  This option will reset settings to their factory defaults, user data is retained.

 

Method 2 – Soft Reset

Use this reset if the unit appears to be not responding and you cannot navigate the menu system

  1. Locate the MENU button located at the centre of the cursor cluster.
  2. Press and hold MENU command button for approximately 5 seconds.  if it does not work first time, holding down the Menu button for a little longer.  
Outcome:  All user settings and data are retained.

 

Method 3 – Hard reset


Warning
Warning
This setting will erase any user data on the MB Tutor.

  1. Locate a small pointed object such as a ballpoint pen or straightened paperclip.
  2. Then locate the pinhole reset between the USB A and USB B ports on the right hand side panel. 
  3. Press and release the button to reset MB Tutor. 
Outcome:  User data may be lost.

 


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