Problem
A Microsoft Surface user needs to boot from USB with recovery media to reinstall Windows operateing system.
Applies to
- Microsoft Surface tablet
Resolution
Please have your USB media handy and follow the instructions below to boot the device.
- Shut down your Surface if it is currently running.
- Connect the supplied USB boot media to the Surface unit.Press and hold the volume-down button on the Surface and whilst doing this press and release the power button.
- The Microsoft or Surface logo should appear on the screen, continue to hold the volume-down button. Then release the button when spinning dots appear beneath the logo.
- Follow the on-screen instructions to boot from your USB drive. If necessary continue to reinstallation of Windows to reinstall the Windows operating system.