Problem
- A customer is having problems with Microsoft Outlook or
in connection with operating their Freedom Scientific BLV software in the Microsoft Outlook application.
- A customer is having experiencing slow performance of Outlook that is not connected with the speed of their computer or internet connection.
Resolution
- Microsoft use a system of COM+ add-in modules to extend its functionality with Microsoft services and also third party software. Each entry can be enabled or disabled at will using a checkbox.
- Many such add-ins come pre-enabled by default with Outlook besides those installed by third parties.
- Where a customer experience problems using Outlook with Freedom Scientific BLV software or other scenarios it can be useful to go through which are really required (rather than enabled by default) and disabled to resolve a specific problem or for general performance.
- Below is a list of those we have come across and have some idea of their purpose, use the list to make a judgement as to whether it is required for a user's purpose as disabling some may be beneficial or can at least be trialled to see if they may be disabled without consequence.
Acrobat PDF Maker
Allows creation of PDF file from Outlook mail.
Adobe Document cloud for Microsoft Outlook
Allows direct access from Outlook to Adobe Documents cloud
service.
Ai Squared MS Office COM Add-in
This add-in may appear with a number next to it which is
not a version number. It is used in conjunction with ZoomText or Fusion
installations. This can be disabled if a
customer using this software is encountering problems with their Microsoft
Outlook.
Microsoft Access Outlook add-in for data collection
Seems to collect data from email messages into a remote
database.
Microsoft Exchange add-in
Necessary for those who us Exchange mail accounts
connected with a business or organisation customers using conventional domestic
mail services may be able to operate with this disabled.
Microsoft SharePoint Server Colleague import Add-in
(Unknown)
Microsoft Teams meeting add-in for Microsoft Office
For creating/scheduling Teams meetings from within Outlook.
Send to OneNote add-in
This add-in allows collection of information in Outlook
to be sent to Microsoft Notes app.
OneNote Notes about Outlook add-in
Allows information and tasks created in Notes to show up
in Microsoft Outlook.
Outlook Social connector 2016
This add-in has been deprecated. It is for updating contacts in in My Contacts
folder from Global Address Book.