To avoid permanent damage always ship the Mountbatten with with either the supplied cardboard shipping lock or an improvised replacement. the head carriage must not be allowed to move whilst the unit is being shipped.
Mountbatten - improvise a replacement for missing braille head transport lock
Problem
A Mountbatten needs to be shipped or moved some distance but the supplied Braille head transport lock has been mislaid.
Resolution
Warning!
Use the pictures below to improvise a replacement head lock from cardboard.
Related Articles
Mountbatten - Replacement Mountbatten charger
Problem A Mountbatten customer needs to source a suitable replacement charger for their Mountbatten. Applies to Mountbatten Brailler Mountbatten Whisperer Resolution Where possible customers are encouraged to purchase the following item from Sight & ...Harpo - Mountbatten Brailler product information
Information The Mountbatten range are a family of electronic Braille writing machines enhanced with software for Braille and Braille music education. At its most basic level it can be used as an electronic Perkins mechanical Brailler but without the ...Mountbatten - Reset procedure
Problem A Mountbatten is not working as expected, a reset may fix the problem. Applies to Mountbatten Mountbatten Whisperer Resolution Use the methods below to carry out Mountbatten resets. Warning! This procedure is not applicable to the Mountbatten ...Replacing Mountbatten Brailler main battery
Problem: The Mountbatten battery needs replacing with new internal main batterry. Applies to Mountbatten Pro Mountbatten Writer Mountbatten Writer Plus Mountbatten Learning System Resolution Locate the circular cover over the battery compartment on ...JAWS – Missing checkbox for Suppress Braille Capitals
Problem A JAWS customer who has upgraded from JAWS 2021 to JAWS 2022 or later discovers that the checkbox for Suppress Capital Letters in Braille output but are unable to find it in the Braille Options after JAWS version 2021. Resolution This option ...