To avoid permanent damage always ship the Mountbatten with with either the supplied cardboard shipping lock or an improvised replacement. the head carriage must not be allowed to move whilst the unit is being shipped.
Mountbatten - improvise a replacement for missing braille head transport lock
Problem
A Mountbatten needs to be shipped or moved some distance but the supplied Braille head transport lock has been mislaid.
Resolution
Warning!
Use the pictures below to improvise a replacement head lock from cardboard.
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