Mountbatten Tutor does not connect to MB-Comm app

Mountbatten Tutor does not connect to MB-Comm app

Problem

The new Mountbatten Tutor does not connect to the old version of MB-Comm on a computer.

Resolution

In order for the Mountbatten Brailler Tutor work with MB-Comm app you must upgrade to MB-Comm version .7.3 available here:
https://1drv.ms/u/s!AgI8YVN_aF0igu86WcqxKW-WQE_ffw?e=6MwXiJ

If the Windows computer being used is connected to internet then the USB port should install automatically. If however it is not download this driver and install:
https://www.ftdichip.com/Drivers/CDM/CDM%20v2.12.36.4%20WHQL%20Certified.zip

    • Related Articles

    • Mountbatten – Set up for use with MBComm accessory

      Information MBComm is a Mountbatten accessory designed to facilitate communicate between a Mountbatten and Windows computer for file transfer etc. Requirements • MBComm software and USB driver CD (two installers) • Windows PC/laptop with USB port. ...

    • MB Tutor - Update to latest firmware

      Problem A customer needs to update firmware installed on their Harpo Mountbatten Tutor to resolve technical issues. Note Current MB Tutor firmware version 1.7.5. Resolution Please use the steps below to update to the most current MB Tutor firmware. ...

    • Mountbatten Tutor – Check firmware version

      Information The Mountbatten runs on internal software which is periodically updated. It is a common troubleshooting step to check what version is running and check if an update is available. Steps Checking the firmware version on the unit. Press Menu ...

    • MB Tutor - Resets for Mountbatten Tutor

      Problem MB Tutor is not running as normal or is unresponsive Resolution Please review the resets and any related warnings below and choose appropriate to the need. Method 1 - Settings Reset Use this method when there appear to be problems with the ...

    • MB Tutor - Firmware update change log (version 1.7.3)

      Information Below MB Tutor firmware change log information as of version 1.73. Note This version has been superseded by 1.7.5. Warning! Whilst updating MB Tutor please do not touch any keys or knobs. 1.7.3 (2023-04-26) Higher precision computation on ...