Pro Study - Obtaining log files for Pro Study application
Problem
A Pro Study user is having problems with the installable version of Pro Study application and wish to gather application log files to help with resolving the probblem.
Applies to
- Pro Study app
Resolution
Note
Development of the installable Pro Study has ceassed sometime ago in favour of a web app which can be accessed within a browser. Please log in with your browser to
Pro-Study online for the most up to date experience.
The log files for Pro Study are kept under AppData file path:
C:\%AppData%\Local\Pro-Study\logs
To access the logs:
- Press Windows+R and enterr the following command and click "OK" button:
%AppData%
- Then open "Pro Study" and "Logs" folder.
- Copy any log files found and send to support.
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Pro Study support contact
Information Info on Pro Study support contact, technical support, license resets. Email: info@pro-study.co.uk