OxSight battery drain expectations

OxSight battery drain expectations

Problem

A customer is in contact regarding apparent battery drain issues after charing the unit to 100% and after some time whilst not in use discovery charge levels are reduced from 100 percent.

Resolution

This following information has been provided to us by OxSight regarding expectations for battery drainage levels after full 100% charge status even when the unit appears to be off..

  • Onyx is designed for fast startup using 3 to 4 chips that remain powered to facilitate ultra-fast boot capacity. This means that even when powered off the device will still consume power.
  • A typical example may be that the device is charged to 100% capacity at 10pm, by 7am (9 hours) the battery will typically drop to 84%. This level of drop is considerred normal for the device and not a fault.
    • Related Articles

    • OxSight Onyx user guide

      Problem An OxSight Onyx customer needs to access the user guide. Resolution Please see attachment link below for user guide.
    • Acer Swift 5 shows fully charged but does not start

      Problem The Acer Switft 5 laptop does not power up when pressing the powe button even when battery is fully charged (when plugged in to mains). Resolution This problem indicates that the reset button on the bottom panel of the laptop needs to be held ...
    • Maximising battery uptime battery life

      Problem You are having problems with battery uptime. The suggestions below will help to trim your system's power consumption and lengthen battery uptime. What is draining the battery? Below is a chart to give an idea of typical battery drain profile. ...
    • SensePlayer – Battery discharge when during sleep/standby

      Problem When left in sleep mode the battery level will appear to go down over time. Resolution • All rechargeable batteries will lose power over time regardless of any power drawn or mode the SensePlayer is left in. • The SensePlayer can be put into ...
    • Envision – Battery care and troubleshooting FAQ

      Problem An Envision customer is experiencing unusual behaviour or other problems with battery performance of their unit. Resolution Please refer to the information below provided by Envision developes to help troubleshoot issues and avoid problems. ...