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Sunuband - Reset procedure
Problem If Sunu band is not operating as expected you can reset the device. Resolution Method 1: Using sunuband controls only Press both of the two buttons at the same time to engage a reset Method 2: Using the companion smartphone app Put the Sunu ...
Focus Bluetooth pairing problems and solutions
Problem When attempting to pair the Focus using the VoiceOver Braille display options you receive a message stating “pairing unsuccessful” and pairing fails. General guidelines • Make sure the IOS device is as up to date as possible by going into ...
Focus – Pair with IOS devices over Bluetooth
Problem A customer wishes to connect their Focus display to use as a Braille display with an IOS device such as iPhone/iPad Applies to Focus Resolution Please use the steps below to pair Focus with an IOS device. Power on the Focus display. On the ...
Smart Beetle Bluetooth pairing with iOS mobile devices
Information Please use the steps below to pair Smart Beetle with your IOS device and VoiceOver: Turn on your Smart Beetle and make sure it is in "Pairing BRL" Mode. On your iPhone, navigate to Settings/General/Accessibility/VoiceOver/Braille. If ...
Focus - Solving a Bluetooth pairing Focus V and Windows 11
Problem A customer using a Focus generation 5 display encounters problems pairing with a computer running Windows 11 22H2 version, Build 22621.1848). it is because braille displays, and other devices are classified differently by Microsoft now. ...