Playing back Livescribe pen records using Livescribe + Desktop app.

Playing back Livescribe pen records using Livescribe + Desktop app.

Problem

You are not able to playback recordings on the computer using the Livescribe + Desktop app.

Note

The original Echo Desktop app is no longer supported. The Livescribe + Desktop app can be used and its operation may therefore differ from the Echo Desktop app.

Downloading Livescribe + Desktop app

Please visit this page to download Windows and Mac OS versions of the app if not already installed:
https://uk.livescribe.com/pages/livescribe

Resolution

You must switch to the Pencasts tab in the Livescribe + Desktop app because records do not pay until the recordings are downloaded to the computer first even when you see items in Notebook view where play buttons show. .

  1. Connect your Livescribe Echo 2 pen to your computer and launch the Livescribe + Desktop app.
  2. Then click on the Pencasts tab in the app. You may wish to confirm the pen is connected in the status line.
  3. Then click the Sync button on the toolbar, a new dialogue will appear.
  4. Click any or all items in the list of recordings stored on the pen and click “Download”.
  5. Then records will when display in the Pencasts list.
  6. Highlight any recording and click “Play” on the toolbar.
    • Related Articles

    • Echo pen failing to sync even when it is paired

      Problem When using the Livescribe Echo pen the information is not syncing from the pen even though the pen has been successfully paired. Resolution You may need to update the pen's firmware, here is how to do it if you cannot do the update through ...
    • Echo Livescribe Warranty information

      Information Below is link to Echo Livescribe Warranty: http://www.livescribe.com/en-gb/faq/online_help/Maps/Smartpen/r_warranty.html Livescribe Warranty LIMITED WARRANTY. Livescribe warrants the smartpen to be free from defects in materials and ...
    • Reset Echo pen

      Problem Then Echo Smartpen is not functioning correctly and may require a reset. Resolution Take the capacitive tip off of the top of the pen. Next to the USB connector is a small hole containing a button that can be used to hard reset the smartpen. ...
    • Livescribe - Echo smart pen does not retain charge

      Problem The echo pen does not appear to hold any charge. Applies to Echo Livescribe pan Resolution Please follow the steps below to resolve charge retention issue with Echo smart pen. Plug your USB charging cable directly into a USB port on your ...
    • Echo 2 - Connection issues with Mac OS

      Information In a response to a support enquiry we were informed by the support team that there is a known issue with connecting the Echo 2 pen over Bluetooth with Macs running Ventura or Monterey operating systems. Resolution We have been provided a ...