ZoomText - PowerShell or Command Prompt windows crashes/closes whilst ZoomText running
Problem
When ZoomText is running and you open a PowerShell window and attempt to run commands; the commands crash or the PowerShell window abruptly closes. These problems have been observed in both ZoomText 2020 and 2021.
Affected versions
- ZoomText 2002
- ZoomText 2021
Resolution
Using the ZoomText classtool may resolve the issue using the steps below:
- Open a PowerShell window.
- Open the ZoomText main window click on ZoomText > ZoomText Support.
- Then choose Fix-It Command in the sub menu.
- Then enter classtool into the Fix it command edit box and click Apply Fix-it Command button.
- Then click on the PowerShell window.
- Now check "Disable MSAA in application" and click OK button.
- Restart ZoomText and the problem application or program to test if the solution works.
Related Articles
Windows: restart to command prompt
Information: The instructions below will let users access the command prompt to issue diagnostic commands or in some cases allow testing of the keyboard in safe mode. Windows 10: 1. Open Start menu and choose the cog wheel settings button. 2. Choose ...
DISM commands for repairing Windows
Information If you need to repair Windows and have already tried the SFC.EXE /scannow command without success you can use the following commands as well to affect repair. Opening the command prompt. Click Start button, the search "Command Prompt". In ...
ZoomText – Microsoft Edge crashes whilst ZoomText is running
Problem When ZoomText is used in business or other managed IT environments, Microsoft Edge browser crashes or produces only white screen whilst ZoomText is running. If ZoomText is disabled/not running Edge runs normally. Resolution The problem is ...
ZoomText/Fusion - Utility/support commands
Problem You may wish to know what useful utility commands are available for supporting ZoomText/Fusion. Applies to ZoomText Resolution Below are some useful commands for different troubleshooting scenarios connected with ZoomText or Fusion. Fuction ...
Microsoft - Battery condition report using Powershell
Problem A Windows computer is experiencing reduced battery uptime without requiring charge. Detail Over time a laptop battery as a result of normal ageing process the battery chemistry breaks down through normal use. When this happens some users may ...